1. About us
1.1 Welcome to the privacy policy of Euromoto Karpathos. We respect your privacy and are committed to protecting your personal data. The present privacy policy informs you about the way we safeguard your personal data as a customer and it provides updates on your privacy rights and protection afforded by the law. Our company is responsible for collecting, handling and processing your personal data.
1.2. You are entitled to every right guaranteed by the 2016/679 EU regulations and all relevant European and national legislation. We will process your personal data strictly within the legal regulations.
We will use your personal data when:
2. Why we process your personal data
We process any personal data you have willingly provided, for which we have secured your full consent, whenever it is necessary for the implementation of the contract between us or when steps are to be taken at your request, before drawing up the contract, and such purposes are specified as: the rental of cars to a third party with or without a driver, the sale of cars to a third party (wholesale or retail), the hire of trucks and vans with or without a driver.
3. Categories of information collected
We have the right to collect, process, store and forward various types of personal data that we have classified as follows:
We do not collect sensitive personal data in any of our activities or countries of operation with the exception of your health data, which we acquire with your consent in case of traffic accident injury, solely to forward to the insurance agency that insures our vehicle.
4. How we collect your data
We collect your personal data in digital form or in print, every time you use our services, when these services are provided by us directly at the points of customer service or in other places where our company legally operates. We also collect your data when you use our websites, our phone services or cellphone applications and our company email. Any user/customer may browse our webpage without providing any personal information. Information about our cookies policy can be found on our company webpage.
5. How long we keep your personal data
We keep your personal data only as long as needed to fulfil the purposes for which they have been collected, including the fulfilment of any legal or accounting obligation, or mandatory mention.
To specify the length of keeping personal data, we examine the quantity, the nature and the sensitivity of personal data, the potential danger of harm by unauthorized use or disclosure of your personal data, the purposes towards which we process your personal data and whether we are able to fulfil such purposes by other means, within the existing legislation.
The Customer’s tax data are kept for a period of ten (10) years from the date of issue of each tax document, to be made available, as required, to the tax authorities within the time frame of valid tax demands. Any data pertinent to establishing, enforcing and supporting legal claims of the Company or a third party in the presence of any competent court of law or administrative authority are kept for a period starting at the time that the Company demands are generated and up to twenty (20) years or for a longer period up to the statute of limitations and the termination of possible bilateral litigations. The Company may keep the customer’s personal data after fulfilling the purposes of collecting and processing them if such is our legal obligation as stipulated by any relevant legal provision.
6. Protection of your personal data
We have taken all the appropriate organizational and technical precautions to safeguard and protect your personal data from unintentional or fraudulent destruction, accidental loss, distortion, unlawful dissemination or access and any other kind of unauthorized processing.
7. Who the recipients of your data are
Our company guarantees that it will not forward, share, or relinquish etc. your data to others (except the ones mentioned in this document) for any reason or use unless this is dictated by the present legislation or stipulated by public/judicial bodies or authorities. Only the necessary minimum of Company personnel, all of whom are bound to confidentiality will have access to your personal data, which also applies to our partners who comply with our directives and are aligned with the provisions of the 2016/679 EU regulation and they process your data as joint data controllers or as data processors on our account and according to our directives.
Indicatively, recipients of your data are:
8. How we ensure that the processors and sub-processors respect your data
The processors working on our account have agreed with the company and are contractually committed:
In the execution of their duties, the processors may at times employ other persons called sub-processors. In this case, the data controller will have authorized them to handle all or part of data processing. As a result, sub-processors have the same obligations and rights as the processors, as these are analyzed in the present policy and always within the bracket of their delegated duties and bear full responsibility as would the processor.
9. Your rights
You have the right to:
If you wish to exercise any of the rights above, please contact us.
10. How to exercise your rights
For any clarification concerning the present privacy policy, including any request to exercise your legitimate rights, you can email us at: info@euromotokarpathos.com.
You can always submit your complaints concerning your personal data to the supervising authority. In Greece, this authority is the Hellenic Data Protection Authority (HDPA) and you can access it and find relevant details via the following link: www.dpa.gr. Be that as it may, we would appreciate it if we were to be allowed to handle your queries before you approach the Data Protection Authority, therefore we would like to ask you to get in touch with us first, using the contact information provided above.
11. Fee
You will not be asked to pay in order to access your personal data (or to exercise any other one of your rights). Nevertheless, we reserve the right to ask for a reasonable fee if your request is blatantly unfounded, repetitive or abusive.
12. What information we may require
We have the right to ask you for certain particulars in order to verify your identity and safeguard your right to access your personal data (or exercise any other one of your rights). It is a protective measure, which ensures that your personal data will not be accessed by unauthorized others. We also have the right to contact you and ask for further information concerning your request, in order to speed up reply time.
13. Reply time
We try to reply to all legitimate requests within the month. We may take longer than a month to reply if the request is particularly complex or if you have submitted a series of requests. In such case, you will be notified accordingly.
14. How you will be informed about any modifications of the present policy
We reserve the right to modify the present policy and effect any changes in the information provided previously, within the constraints of the law. If there are fundamental changes in policy or in the way we use your personal data, we will post the updates on the present policy on our website and you may be informed about any changes there. Let it be made clear that such changes will be effected starting the day they are posted in the amended privacy policy on the Company official webpage www.euromotokarpathos.com. We encourage you to read the policy at regular intervals so that you can keep up to date about your data protection.